When do season rentals need to be returned by?
Our season rentals are yours to enjoy for the season but need to be returned back to the shop on or before April 1st of that season. Rentals need to be returned by this date so we can do an accurate inventory of gear for the following season.
What is your price matching policy?
We will do our very best to match prices from any legitimate competitor on exact items only.
What forms of payment do you accept?
Visa, Master Card, American Express, Discover, Cash, ApplePay, GooglePay
What is your return policy?
Returns must be approved by contacting us. Returns can be made with a possible 10% restocking fee. Returns must be made within 30 days and must be accompanied by a receipt, no exceptions. All items must be in original packaging and tags must be IN PLACE on all returns, and clothing must be free of any and all wear. No returns, refunds, nor exchanges on sale items or any items sold with an incentive (e.g.: BOGO). There will be no returns, refunds, nor exchanges on any type of rental for any reason. Returns nor exchanges are not available on mounted skis, nor fitted boots. We will gladly work with you in getting this resolved but will need to take into account cost and resale value for the product once mounted. All shipping charges on returns are the responsibility of the buyer. Please contact the store for warranty issues. All warranty issues will be handled separately from returns. Keep in mind, the manufacturer is always the final arbiter of any warranty claim.
Do you have return time limits?
Yes, returns must be made within 30 days.
An Item I bought from you is defective or has a warranty issue, what can I do?
You have the option to contact the manufacturer and utilize their warranty program; this is often the fastest way to warranty your item. Alternatively, you can contact us and we’ll do our best to process your warranty issues. Keep in mind, the manufacturer is always the final arbiter of any warranty claim.